It is normal to experience slower speeds if you have many devices connected at once, or one device consistently uploading/downloading substantial amounts of data. Im trying to enter my loggin infromation on the routers browser screen to no luck. how many devices are connected to your home WiFi network? Once you have located and identified your DPT, disconnect the black power cable from the back of the device. Connect to that, it doesn't have data so sometimes your phone will default to mobile data so try with airplane mode. If you have a BlueCurve Gateway, performing a pin-hole reset will stop internet access and remove all customized settings, including WiFi channel and network name until you follow the steps in the article, Connect your BlueCurve Gateway. I think Shaw stores are open again, at least in AB. You will have to go to 10.0.0.1 after and complete the initial setup again. ©2020 Shaw Communications. All rights reserved. First, unplug the power from both your router and modem (or just the one device, if it’s a combined unit).
To learn more visit About: Modem Placement & Range article, If it is already in a central location and you're still getting dead spots, you may consider extending your Wi-Fi network into every corner of your home using extenders like the BlueCurve Pods from Shaw. If you slip and the button depresses even slightly it will just do a normal reset and not a factory one. Tech isn’t able to send anyone out for a week and i need this resolved sooner. When selecting your WiFi network on a device, you might have a choice between 5GHz and 2.4 GHz frequencies which should be decided based on the location, distance, and requirements of your devices.
The easier way would just be to download / login to the BlueCurve home app and change or check your password from there. In most conditions, your home WiFi connection with Shaw Internet should be stable and fast. Of course, no guarantees that would work if it's not a modem issue. If you are experiencing either slow speeds or no connection at all, you can restart your modem with the tap of a button in My Shaw. Please see. This is more noticeable on slower speed packages.
The location of your DPT is often found near your electrical panel, or in your basement rafters. Shaw does not have access to these settings and will be unable to assist in restoring lost configurations.
There will be a setup ssid and password on the bottom on the modem. Please do not share any personal information, even if someone claims to work for Shaw. In the address bar, type in the following: 10.0.0.1 …
I can't actually use the app because it says I must upgrade and that diverts me into x direction on their website that solves absolutely nothing.
For accurate pricing information, please select your region below: How to restart your business modem with My Shaw. If your phone service is still unavailable after an additional five minutes, please. I can't login into the domain, and goddamn is getting ahold of anyone at Shaw a fucking impossible task. 5 GHz frequency can carry more data and supply faster speed, but it has less coverage and is affected more easily by common obstacles. If you suspect that your WiFi isn't working as it should, try the solutions below to set things right.
The Motorola SBV 5120's battery is external and part of the power supply. Hold it for 2 mins and it will reset to the default on the bottom. Try these related articles and discussions.
There's a tiny little reset pin on the back.
Note: BlueCurve Gateway supports both 2.4GHz and 5GHz bands, but these won't appear separately in lists of available networks. You will see the modem lights start to flash as it begins it's reboot process. For more information and remedies, read the article About: WiFi interference. Major appliances like fridges & ovens, and metal furnishings such as mirrors and filing cabinets will have a significant impact. This will ensure a smooth restoration in the event of a modem replacement or lost login information.
streaming, downloading), Convenient for devices relying on higher data and speed, such as streaming devices and smart TVs.
You’ll lose your Internet connection and Wi-Fi during the restart process, but everything will automatically reconnect in a few minutes. But i have been looking across the internet for 3 hours, tried calling SMC (who were no help what so ever) and i cant find how to reset my router to factory settings. Learn more about Shaw's Internet modems with our modem equipment guides. To confirm, look for a phone cord that is plugged directly into the BlueCurve Gateway.
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