I have both front legs as high as they will go and the wrench they sent doesn’t fit – one end is too small and the other is too big. This unit is made by LG. I contacted Sears warranty they sent a technician out today 9/23/19 I was told it would cost me $858.23 to fix the problem.
I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. I bought the product in the last week of January 2020 and I got the issue in June. Last year (5/18) we had to replace the compressor and condenser. Sometimes this fire may turn into blast which can damage part of your house or complete house also. Same issues. On Sunday 7/3/2016, the inside top bulbs failed too turn off for an undetermined amount of time which resulted in a melted housing, charred sockets, rise in temp and loss of contents.
This guy informed me this is typical for these LG refrigerators and he does this work at least 1-2 times a week and he said don't be surprised if the replacement doesn't do the same thing because they have not fixed the problem in the replacements. I too purchased a kenmore elite model 795.740!! I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. Repairman said it was the compressor not working. It took weeks to get a repair man here and he diagnosed the bad compressor and said he would have to order it and wouldn't be able to come back for another 2 weeks (due to that was the first available appt.). A condenser coil’s job is to cool your refrigerator. Serial # 305KRZH1U677 We purchased this French door refrigerator from a local furniture store currently out of business in 2014. I have a kenmore/LG trio refrigerator purchased in 2016.
DO NOT BUY!! We are now dealing with another refrigerator full of spoiled food! Call Sears they want money and get in a monthly paying program to get service contract. You can also browse the most common parts for LFXS24623S/01. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. The control panel went out the first year and then October 2, 2019 the compressor stopped working.
I am disappointed with LG at this time. LG said it is not under recall. The refrigerator completely stopped cooling 1 year and 5 days after purchase. I then called Sears. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. It has a drawer below the vegetable crisper draws to hold cheese and lunch meats. Sold as the top of the line Kenmore fridge for $3000.
This makes it he second one I have bought in the past 10 years.
LG is the most recommended brand for refrigerators. If you’re using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). The repair said the compressor gone bad.
I am now in the process of purchasing a new refrigerator! Lg said we had to contact Sears. I’m beginning to think that LG SUCKS. Products are going to have issues but I will judge a company based on how they deal with those problems and LG handled this very professional and I am very satisfied. He informed me the compressor needed to be replaced at a total cost of $850.00.
2nd tech ( from another company) said same thing but didn’t charge me. After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. 5 years 7 months in and all cooling stopped workin. BestBuy extended warranty is basically useless…unresponsive, long delays, attempts to dodge the warranty responsibilities. Almost. After reading these comments, I think I will take the hit and buy a new refrigerator today. Use a multi-meter to test the continuity of defrost cycles.
Your email will only be used if a response is needed. LG is the most recommended brand for refrigerators for its quality and customer service. He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be.
I now store the milk on the solid shelf off the door. every time this happens the food in the upper part of the fridge heats up and all the food spoiles . The compressor went out in October of 2017.
When asked what do we do to feed our family of five until then, we were told "we can give you a curtesy $!20 to refund the food loss." Lg LFXS24623S Pdf User Manuals. It seems that Life’s (not so) Good with fridges that are leaving owners cold and food not so much.
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