If you would like to speak to the customer service team to see how they can help you, or to cancel your subscription, you can contact them via [email protected] or [email protected] (if you're in Australia) with your subscription number and they will assist you from there. I order now more than one month, "My litter library 4 book's and cannot find any information about my order, and is very impossible contac this company, Currently on going subscription with hachette for build the terminator, as of the moment I'm enjoying building the terminator, can't wait to see if finished.Had a recent problem with getting issues 75 to 78, however customer support went out of their way to help me and reordered the issues.Still have no idea what happens to the original 75-78. Sign up to our newsletter: Standard delivery within 3-7 working days (Monday-Friday, excluding bank holidays) at the price of £2.50 per order. Since then more went out of stock (never to be replaced.) Conclusion The aspects that pose moral and ethical issues in technology today need to be outlined and controlled with consideration of all the parties involved. So, so cheeky, and I'll make sure that everyone avoid it like the plague. Looks like there isn't great reviews here, but honestly I haven't had any issues (I'm based in Australia not sure if that makes a difference). Hopefully there won't be any more issues with this.Once I complete the terminator I'll rate this to 5 star.Dave~, so this all started with the warhammer mortal realms series. Over the time of the subscription there were so many problems.
I am building the bismarck my 4 issues arrive prompt every month. I've had more issues in Australia, but on the whole customer services have been quick to send out replacements. He updates me with all the relevant information when he can and fixes the problems i have. Ordered £55 worth, after two weeks I contacted and they informed that two issues were out of stock and the rest were being held for me so asked for them.One week later I contacted to be told that four of the other five "being held" went out of stock and since I didn't contact early enough they had been sold. Definitely need to tighten up the ship over there so less mistakes are being made.
I dont understand the negative reviews this is a good company to deal with. Had a nice surprise today, received a Spitfire mug from Hachette. So Sammy 10/10 - Hachette need to get themselves straight so expect a few missing items if you do subscribe but there are helpful people who do fix things (which arguably didn't need to be fixed but hey). Great news!!!
Great news, look forward to some pics and updates on this. Build your 1:18 scale model of the iconic Spitfire Mk IA today, complete with a unique range of lights, motion and sounds! we got our subscription as we was normal untill delivery 5 when the first premium stuff should come we only get the standard stuff i think well maybe it is next month wait a whole month of hoping then get let down again yet the letter says we are paying the extra for the premium stuff so we rang them to be told we wasent on it and we never had been yet we told them we wanted premium so they have scammed us out of about 50 pounds atleast we are very displeased in this company and hope they quit and shut the company down i hope this helps thanks for reading. It's a test, I received an email from Eaglemoss. I had subscribed for the test run.
Thanks for bringing this issue to our attention, Matt. we went for the premium option as you get more stuff included in it. Tell us here. Based on a lot of what I am hearing I have been a lucky-ish one. Spitfire Mk IA; The Terminator: Build The T-800 ... Classic Routemaster; MODEL MAKERS. They said they will refund the 2 issues, but the refund will be sent by cheque, and the other 2 issues will be arriving in 7 days. Confirmed full national launch!!!
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